Terms of Service | Craft Store

1. Acceptance of Terms

By accessing or using the Craft Store website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our site or place orders. We reserve the right to update these terms at any time; continued use after changes constitutes acceptance.

2. Use of the Service

You may use our website to browse products, create an account, add items to your cart or wishlist, and place orders for handcrafted goods. You agree to provide accurate information and to use the service only for lawful purposes. You may not misuse the site, attempt to gain unauthorized access, or interfere with other users or our systems.

3. Orders and Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline orders (e.g., due to stock, pricing errors, or fraud). Prices are in Nepalese Rupees (Rs) unless otherwise stated. Payment methods and any fees (e.g., shipping) will be shown at checkout. By completing payment, you confirm that you are authorized to use the chosen payment method.

4. Shipping and Delivery

Shipping times and costs depend on your location and the options selected at checkout. We are not responsible for delays caused by customs, carriers, or events outside our control. Risk of loss passes to you upon delivery to the carrier unless otherwise agreed.

5. Returns and Refunds

Our return and refund policy is published on the site (e.g., on the product or checkout pages). Please refer to that policy for eligibility, time limits, and how to request a return or refund. We process eligible requests in accordance with that policy and applicable law.

6. Intellectual Property

All content on this site (text, images, logos, design) is owned by Craft Store or its licensors. You may not copy, modify, or use our content for commercial purposes without our written permission. Our handcrafted products are sold for personal use; resale or commercial use may be subject to separate terms.

7. Limitation of Liability

To the fullest extent permitted by law, Craft Store and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service or products. Our total liability for any claim related to the service or a product shall not exceed the amount you paid for that product or order.

8. Governing Law

These terms are governed by the laws of Nepal. Any disputes shall be subject to the exclusive jurisdiction of the courts of Nepal, unless otherwise required by applicable law.

9. Contact

For questions about these Terms of Service, please contact us at hello@craftstore.com.np or through our Contact page.